Shipping policy
Processing & Delivery
- All orders include FREE SHIPPING.
- Delivery takes 7-15 working days.
- Delivery depends on your location and the local courier's process.
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Shipping methods: Depending on the country, parcels are delivered by DHL, FEDEX, UPS.
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Customers are responsible for local taxes, duties, and customs charges.
- We currently offer worldwide shipping, delivering to most countries across the globe.
Order Cancellation
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You may request cancellation within 5 minutes of placing your order.
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Cancellation approval is subject to the processing status at our fulfillment center and is only applicable to credit card payments.
Returned to Sender
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If an item is returned due to an incorrect or insufficient address:
- A restocking fee of 10 (in your local currency: €10 EUR, £10 GBP, $10 USD, $10 CAD, $10 AUD, or $10 NZD) applies if the return is due to an incorrect address or refusal of delivery and the item is returned.
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No refund will be issued if the package is destroyed and not returned to the warehouse.
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If the package is refused or undeliverable after all delivery attempts:
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Up to 50% of the purchase price will be charged as a resale/logistics fee.
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Up to 50% of the purchase price will be charged as a resale/logistics fee.
Pick-Up by Courier
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Customers must track shipments and collect packages from the post office if needed.
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If unclaimed, packages will be destroyed, and we are not liable for replacement or refund.